We charge a final value fee when your item or relisted item sells, or if we determine that you intended to complete a sale outside of eBay.
Final value fees are calculated as a percentage of the total amount the buyer pays, including shipping and handling. Sales tax isn't included.
If you offer or reference your contact information or ask a buyer for their contact information in the context of buying or selling outside of eBay, we charge you a final value fee based on the total amount of the sale even if your item doesn't sell. In this situation, the total amount of the sale is determined as follows:
When you use a zero insertion fee listing and pay no insertion fee, you still have to pay the final value fee.
If your account doesn't meet our minimum performance standards for the US at the time of sale, there will be an additional 4 percentage points fee on the standard final value fees at the time the item sells. For example, a final value fee would increase from 6.15% to 10.15%. In some cases we cap final value fees depending on the category and if a seller has a Store subscription. However, this additional 4 percentage points fee is not subject to maximum final value fee caps and will be applied to the total amount of the sale, including shipping. We'll indicate which listings are subject to this additional fee on your Account Summary — opens in new window or tab. You can go to your Seller Dashboard — opens in new window or tab to check your current seller level for the US region. Above Standard and eBay Top-rated Sellers will not be affected.
We calculate final values fees on shipping costs based on the shipping service the buyer chooses.
However, when you offer one-day or international service and the buyer selects it, the final value fee on shipping is based on whichever service is less expensive, so either:
For example, if a buyer chooses international shipping and you specified free shipping as your first domestic option, you don't pay any final value fees on shipping for that item.
If one-day or international shipping is the only service you offer, the final value fee for shipping will be based on that service.
If you're in China, Hong Kong, Indonesia, Israel, Japan, Macau, Malaysia, Philippines, Singapore, Taiwan, Thailand, or Vietnam and your item isn't located in the US, final value fees on shipping are always calculated based on the shipping option your buyer chooses.
If for some reason the buyer ends up not paying, you need to either cancel the sale or report it as an unpaid item in order to be eligible for a final value fee credit.