International Shipping

Ship your products internationally and expand your buyer base

Before you list

1

Find your best shipping rate

Check you local shipping service providers for the rates and delivery terms that suit your business.

2

Choose flat-cost or calculated shipping

It's up to you what you charge to ship. Choose Flat shipping to set the same cost to all buyers or create shipping rate table and set different rates for specific countries and regions.

3

Turn on international shipping

Expand your buyer base! Set Domestic shipping rates to sell your items to the customers in US, and International shipping rates to sell to the rest of the world.

4

Specify where you’ll ship

You can exclude regions or countries you don't want to ship to. Set this in your Shipping preferences or for each listing.

5

Offer returns and refunds

Return rates for international purchases average only 1%, but give buyers confidence with a good, clear return policy.

6

Communicate duties and fees

When you ship internationally, make sure buyers know they're responsible for import costs like duties and taxes.

Enabling international shipping

To get started with do-it-yourself international shipping, follow the steps below to set up international shipping for your items.

  1. As you list, find the International Shipping section within the listing flow.
  2. Identify the international shipping services you would like to offer for specific regions or countries. You can add up to 5 different international shipping options.

If you use Business Policies to list your items:

  1. In the Shipping Details section of your listing, click to edit your shipping policy.
  2. Review the International Shipping section and select the shipping services you'd like to use for specific regions or countries.

After you complete these steps, your item will be accessible to buyers around the world!

Active and passive international selling

Active Selling

Passive selling

Selling directly on eBay's international sites

If you are ready to expand your business and gain even more international exposure, active international selling is a great option. Active refers to when you offer your items in specific global markets by listing directly on a local site, such as ebay.co.uk (United Kingdom), ebay.fr (France), etc.

Why try active international selling?

  • Gain greater in-market visibility on each site you list
  • Expand your access to customers
  • Enjoy fewer competitors in global market
  • Include your inventory in local selling campaigns

You can sign in and sell using your ebay.com username and password on eBay's local sites in:

United Kingdom

Australia

Germany

France

Italy

Spain

Important tips for active listing and selling:

  • Calculate your shipping: Determine your international shipping method and costs before you list and factor it into what you charge for shipping.
  • Translate your listing: Convert your listing into the local language so that customers can easily find and learn about your item.
  • Convert your price: Listings are in local currency, so make sure that you list the correct price and include any exchange fees.
  • Set your return policy: While returns occur on less than 1% of international sales, they can be costly. Be sure to clearly list your return policy.

Reaching international buyers with listings on eBay.com

When you make your listings eligible to international buyers on ebay.com, you are "passive listing". This means eBay is making your item available to international buyers without any additional action by you.

Why try passive international selling?

  • Access millions more customers: eBay's business is global with 170M buyers in 190 countries. Expanding your reach through international selling could have a big impact on your sales.
  • Diversify your business: Selling internationally reduces your dependence on your local market and allows you to take advantage of growth rates in different markets.
  • Enjoy easier listing and inventory management than Active: Passive international selling allows you to expand your reach by offering shipping to international markets. This type of international selling is less effort than active, which requires listing translation, price conversion, and more.